NMP Program Services

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Market Analysis and Business Case

  • New Market Partners Market Index – Proprietary index that quantifies the size of the current market by zip code at the branch level, and the opportunity with existing customers using client data.
  • Client Business Case – Customer acquisition, volume, revenue forecast, and ROI based on NMP Market Index.

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FINTECH Partner Selection

  • Identify Qualified FINTECH Partners
  • Lead or Assist with Development of RFP
  • Evaluate RFP Responses Against Market Benchmarks and Scoring
  • Feedback of Pricing and Terms
  • Assist with Vendor Due Diligence and Risk Assesment

 

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Implementation and Training

  • Project Management – Step-by-step process to ensure successful on-time product launch and minimize client risk, including weekly project dashboard, stakeholder reviews, issue resolution, and managing change requests.
  • Regulatory compliance – Documentation and procedures for client risk assessment and vendor due diligence to support new product launch, including CIP/OFAC and AML compliance monitoring, web/mobile customer enrollment, and fraud monitoring.
  • Program set-up and rollout – Pre-filled templates for fees, limits, terms and conditions, teller workflows, daily settlement and reporting. Client acceptance testing, product sign-off and rollout.
  • Sales and product training – Re-training your organization to serve millenials and other new consumer segments is critical to success. We provide an online self-guided learning program to reach all tellers and customer facing employees, supported by classroom based train-the-trainer sessions for trainers and program champions.

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Predictive Analytics and Digital Marketing

  • Customer Acquisition and Consumer Goals by Target Segment
  • Product Launch Plan and Digital Marketing Calendar
  • Predictive Analytics to Drive Digital Marketing Campaigns
  • Reporting Dashboard for Performance Evaluation